Difficult Conversations
Difficult Conversations ....
Eliminating the need for difficult conversations
As the saying goes "an ounce of prevention is worth a pound of cure", so leaders should be trying to eliminate the need for difficult conversations rather than working out how to have them. Preventative measures include:
- Proving your competence
- Having a sense of humour, and not taking yourself too seriously
- Being genuine and showing people your true self
- Taking a genuine interest in your staff as human beings and getting to know them
- Listen with the intention of learning
- And to paraphrase John Maxwell (whoever he is), you should take a little more your share of the blame and a little less than your share of the credit
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